Privacy Policy

At Capitalize Bank Holdings, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. Explore the details below to understand your rights and our practices regarding your data.

What personal information do we collect?

Capitalize Bank Holdings, Inc. collects various types of personal information from our customers and website visitors. This includes:

  • Contact Information: Names, addresses, email addresses, and phone numbers.
  • Financial Information: Bank account details, credit card numbers, and transaction history.
  • Identification Information: Social Security numbers, driver's license numbers, and other government-issued IDs.
  • Online Activity: IP addresses, browsing history, and interactions with our websites and apps.
  • Demographic Information: Age, gender, and location data.

How we use your information

Capitalize Bank Holdings, Inc. uses the collected information for various purposes:

  • Service Delivery: To provide and manage our banking services, process transactions, and administer accounts.
  • Customer Support: To respond to inquiries, resolve issues, and provide customer assistance.
  • Marketing: To send promotional materials, offers, and updates about our products and services (with your consent).
  • Compliance: To comply with legal and regulatory requirements, including fraud prevention and anti-money laundering.
  • Analytics: To analyze website usage, improve our services, and personalize user experiences.

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., data processors, IT support).
  • Affiliates: Our subsidiaries and affiliates for business and operational purposes.
  • Legal Authorities: When required by law, such as in response to a subpoena or court order.

How do we protect your data?

Capitalize Bank Holdings, Inc. takes the security of your personal information seriously. We implement a variety of measures to protect it from unauthorized access, including:

  • Encryption: Using encryption technology to protect sensitive data during transmission and storage.
  • Firewalls: Employing firewalls to prevent unauthorized access to our systems.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments to identify and address vulnerabilities.
  • Employee Training: Providing ongoing training to our employees on data protection best practices.

Your choices regarding data collection

At Capitalize Bank Holdings, Inc., we respect your choices regarding the collection and use of your personal information. You have the following options:

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.
  • Access: You have the right to access and review the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal and regulatory requirements.
  • Cookies: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information provided below.

Need more information?

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please do not hesitate to contact us. We are located in Wellford, South Carolina, United States.