ATM Services FAQ
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Frequently asked questions
What are the most common questions people ask about using the atms at capitalize bank holdings, inc.?
We understand that using ATMs can sometimes raise questions. Here, we've compiled answers to the most frequently asked questions to ensure you have a smooth and secure banking experience with Capitalize Bank Holdings, Inc.
What security measures are in place to protect customers when using the atms?
At Capitalize Bank Holdings, Inc., your security is our priority. We employ several measures, including surveillance cameras, well-lit ATM locations, and fraud monitoring systems, to ensure a safe transaction environment.
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Are there any fees for using the atms, and how can customers avoid them?
Yes, using ATMs may incur fees depending on whether it's a Capitalize Bank Holdings, Inc. ATM or an out-of-network ATM. To avoid fees, use our ATMs or consider opening a checking account that offers fee waivers or reimbursements for ATM usage.
What should a customer do if their atm card is lost or stolen, or if they experience a problem at the atm?
If your ATM card is lost or stolen, immediately contact Capitalize Bank Holdings, Inc.'s customer service to report it and prevent unauthorized use. If you encounter any problems at the ATM, contact us as well so we can resolve the issue promptly.
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